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I searched online for a power adapter for a porcelain holiday decoration and was happy to find what I thought was an exact match at The adapter required an L-shaped end so the device would sit flat on a table.

The seller's website photo showed an L-shaped plug but the adapter sent had a straight plug which would not allow the device to sit flat, sticking out nearly an inch. I sent a polite email requesting a refund as the items couldn't be used and was not as pictured. After two seller requests for photos and multiple emails from me requesting a refund per the seller's return policy, the seller simply stopped correspondence.

The seller insisted the adapter "should work fine". The seller has now disappeared.

Review about: Ktec Power Supply Adapter.

Reason of review: Not as described.

Monetary Loss: $22.

Preferred solution: Full refund.

I liked: Thinking i found the item i needed.

I didn't like: Receiving an item other than the one pictured.

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